Privacy Policy

Last Updated: January 1, 2026

UNIAXIS GLOBAL TRDAE PRIVATE LIMITED ("Company", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or engage with our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register on our website or create an account
• Place an order for products or services
• Subscribe to our newsletter or marketing communications
• Fill out a contact form or send us an inquiry
• Participate in surveys, promotions, or contests
• Request a quote or product information

This information may include:

• Name and contact details (email address, phone number, postal address)
• Company name and business details
• Billing and shipping addresses
• Payment information (processed securely through payment gateways)
• GSTIN and other business identification numbers
• Communication preferences

1.2 Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

• Device information (type, operating system, browser)
• IP address and geographic location
• Pages visited and time spent on each page
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping, invoicing, and payment processing
• Customer Service: To respond to your inquiries, provide support, and resolve issues
• Communication: To send order confirmations, updates, and important notices
• Marketing: To send promotional materials, newsletters, and special offers (with your consent)
• Website Improvement: To analyze usage patterns and improve our website and services
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Fraud Prevention: To detect and prevent fraudulent activities and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our business (payment processors, shipping companies, IT services)
• Business Partners: Manufacturers and suppliers involved in fulfilling your orders
• Legal Authorities: When required by law, court order, or to protect our legal rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Payment Security

We use industry-standard encryption and security measures to protect your payment information. All payment transactions are processed through secure, PCI-DSS compliant payment gateways, including Razorpay, Cashfree, Instamojo, Easebuzz, and other trusted providers. We do not store complete credit card or debit card details on our servers.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and recommendations
• Analyze website traffic and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time
• Portability: Request transfer of your data in a machine-readable format

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

UNIAXIS GLOBAL TRDAE PRIVATE LIMITED
H/N-159, Naharbari, Gaonbora Colony, ARTC,
Dimapur, Nagaland – 797115
Email: uniaxis.global.trade@gmail.com